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Every payer an easy yes.

Get paid for the care you deliver with one system that puts admissions, clinical, and revenue on each payer's rules, proving medical necessity at every step from bedside to balance sheet.

The payer relationship system for healthcare operators. Works with your EMR.

“Having oversight across every client is a game-changer, especially as our census grows.”
Chloe PetruzzoChloe PetruzzoChief Strategy Officer, Moving Mountains Recovery
Authorized days per review, national RCM partner
2×
Authorized days per review, national RCM partner
Treatment plan timeliness as census grows, Moving Mountains Recovery
93%
Treatment plan timeliness as census grows, Moving Mountains Recovery
Less time per chart, verified for medical necessity, Monument Recovery
Over 65%
Less time per chart, verified for medical necessity, Monument Recovery
Insurance plan rulebooks processed across payers
1,000+
Insurance plan rulebooks processed across payers
Records processed across Circle customers
2M+
Records processed across Circle customers

Your EMR holds the record.Your RCM submits the claim.Circle manages the payer relationship.

EMR

Holds the record

The legal clinical record: charts, notes, assessments, and treatment plans.

Clinical systems

  • Kipu
  • Netsmart
  • Opus
  • SimplePractice
  • Qualifacts
  • And more

RCM

Submits the claim

Moves the claim to the payer and the payment back to the books.

Billing flow

  • Claim submission
  • Clearinghouse
  • Payment posting
  • Collections
Circle Health

Manages the payer relationship

Knows exactly what each payer expects and acts before reimbursement is at risk.

Payers

  • Aetna
  • UnitedHealthcare
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Kaiser Permanente
  • Medicare
  • Medicaid
  • Dozens more

Accreditation

  • The Joint Commission
  • CARF
  • And more

Circle works alongside your EMR and RCM.

Start by understanding what each payer expects, then take the steps to meet those requirements.

Each payer has its own rules for records, authorizations, claims, and clinicians. Circle brings these rules together, shows your chart status, and guides your team on next steps.

See where revenue is at risk with every payer, and whether you're paid fairly for the care you deliver.

Leaders can see all payers in one place: where revenue is leaking, if reimbursement matches the care delivered both in and out of network, and what the records show before contract renewals.

Payer standing brief

  • Paid vs. contracted rateReview needed
  • Out-of-network allowed amountReview needed
  • Authorized vs. billed unitsComplete
Circle Health

Measured results from customers.

Each result starts with understanding what the payer expects. Then the team takes the next step to meet it.

  • Moving Mountains Recovery

    Randolph, NJ

    Payer expects
    Treatment plans kept current as census grows
    Next step
    Gaps flagged in real time and turned into staff training

    Result

    93%

    Treatment plan timeliness as census grows

    “We can identify gaps in real time and turn them into opportunities to train staff, so the same issues don’t keep coming up.”
    Chloe Petruzzo

    Chloe PetruzzoChief Strategy Officer

    Read the story
  • Monument Recovery

    Mesa, AZ

    Payer expects
    Medical necessity shown across every ASAM and LOCUS dimension
    Next step
    Each chart checked against those criteria before signature

    Result

    Over 65%

    Less time per chart, with every ASAM and LOCUS dimension checked for medical necessity before signature

    “You can’t argue with Circle’s validated record. It either meets medical necessity or it doesn’t.”
    Bradley Wagner

    Bradley WagnerClinical Director

    Read the story
  • Third Space

    Virtual provider

    Payer expects
    Complete notes for every session, finished on time
    Next step
    Notes drafted from dictation and reviewed by the clinician before signing

    Result

    Over 50%

    Documentation time returned to Third Space clinicians

    “The dictation tool has saved me an incredible amount of time and energy. I can get through my notes so much faster.”
    Stephanie Newman

    Stephanie NewmanLAC

See all customer stories

Circle is built for every team that answers to a payer.

Every care setting has different payer rules. Find yours and see what Circle checks for you.

Behavioral and Specialty Care

4 settings

Levels of care, medical necessity, and accreditation on every chart.

Community and Post-Acute Care

3 settings

Visits, hours, and eligibility documented the way each program expects.

Enterprise and Revenue Operations

3 settings

Payer rules held consistent across sites, clients, and public programs.

No matter how you get paid, your payer needs proof.

  • Fee-for-service

    Documentation supports each billed code and meets the payer's criteria before you send the claim.

    Paid onEncounters and procedure codes
  • Per diem and case rates

    Medical necessity for the current level of care is shown in every concurrent review before the review window closes.

    Paid onAuthorized days
  • Hourly and unit-based care

    Services delivered are matched to what was authorized and documented, session by session.

    Paid onAuthorized hours and units
  • Value-based and risk contracts

    Clinical progress is shown in the record, making it defensible when contracts link payment to care quality.

    Paid onQuality and outcomes
  • Public programs and grants

    Each encounter is linked to state rulebooks and program requirements, so you are ready when oversight asks.

    Paid onProgram requirements

Commonly asked questions.

Something else on your mind? Email hello@circlehealth.co.

See what each payer expects. And where every chart stands today.

In 30 minutes, we'll show you where your charts stand.

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