Skip to main content

Stay in good standing with every payer.

Circle checks every chart, review, credential, and claim against what each payer expects, so every team works from the same rules.

The payer relationship system for healthcare operators. Works with your EMR.

“Having oversight of all charting across every client is a game-changer, especially as our census grows.”
Chloe PetruzzoChloe PetruzzoChief Strategy Officer, Moving Mountains Recovery
Authorized days per review, national RCM partner
2×
Authorized days per review, national RCM partner
Treatment plan timeliness as census grows, Moving Mountains Recovery
93%
Treatment plan timeliness as census grows, Moving Mountains Recovery
Less time per chart, verified for medical necessity, Monument Recovery
Over 65%
Less time per chart, verified for medical necessity, Monument Recovery
Insurance plan rulebooks processed across payers
1,000+
Insurance plan rulebooks processed across payers
Records processed across Circle customers
2M+
Records processed across Circle customers

Your EMR holds the record.Your billing system sends the claim.Circle knows what each payer expects.

EMR

Handles the patient record.

Remains the clinical record.

  • Kipu
  • Netsmart
  • Sunwave
  • Opus
  • Lightning Step
  • SimplePractice
  • Qualifacts InSync
  • Qualifacts CareLogic

RCM

Handles the transaction.

Claims, remittance, and collections continue to work as they do now.

Circle Health

Handles the payer relationship.

Every payer's criteria, authorizations, credentials, and billing rules, in one system.

  • Aetna
  • UnitedHealthcare
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Medicare
  • Medicaid
  • The Joint Commission
  • CARF International

Circle works with your EMR and connects to the systems you already use.

Start by understanding what each payer expects, then take the steps to meet those requirements.

Each payer has its own rules for records, authorizations, claims, and clinicians. Circle brings these rules together, shows your chart status, and guides your team on next steps.

See where revenue is at risk with every payer, and whether you're paid fairly for the care you deliver.

Leaders can see all payers in one place: where revenue is leaking, if reimbursement matches the care delivered both in and out of network, and what the records show before contract renewals.

Payer standing brief

  • In-network

    Paid below the contracted fee schedule for this code

    Review needed
  • Out-of-network

    Reimbursement below regional benchmarks for this service

    Review needed
  • Revenue risk

    Auth gaps and unbilled units caught before billing

    Review needed
  • Chart coverage

    Every chart reviewed with cited clinical proof

    Complete

Measured results from customers.

Care providers and RCM partners use Circle to increase successful reviews, maintain audit readiness as they grow, and let clinicians focus on patient care.

  • Moving Mountains Recovery

    Randolph, NJ

    93%

    Treatment plan timeliness as census grows

    “We can identify gaps in real time and turn them into opportunities to train staff, so the same issues don’t keep coming up.”
    Chloe Petruzzo

    Chloe PetruzzoChief Strategy Officer

    Read the story
  • Monument Recovery

    Mesa, AZ

    Over 65%

    Less time per chart, with every ASAM and LOCUS dimension checked for medical necessity before signature

    “You can’t argue with Circle’s validated record. It either meets medical necessity or it doesn’t.”
    Bradley Wagner

    Bradley WagnerClinical Director

    Read the story
  • Third Space

    Virtual provider

    Over 50%

    Documentation time returned to Third Space clinicians

    “The dictation tool has saved me an incredible amount of time and energy. I can get through my notes so much faster.”
    Stephanie Newman

    Stephanie NewmanLAC

See all customer stories

Circle is built for every team that answers to a payer.

Every care setting has different payer rules. Find yours and see what Circle checks for you.

Behavioral and Specialty Care

Levels of care, medical necessity, and accreditation on every chart.

Community and Post-Acute Care

Visits, hours, and eligibility documented the way each program expects.

Enterprise and Revenue Operations

Payer rules held consistent across sites, clients, and public programs.

No matter how you get paid, your payer needs proof.

  • Fee-for-service

    Encounters and procedure codes

    Documentation supports each billed code and meets the payer's criteria before you send the claim.

  • Per diem and case rates

    Authorized days

    Medical necessity for the current level of care is shown in every concurrent review before the review window closes.

  • Hourly and unit-based care

    Authorized hours and units

    Services delivered are matched to what was authorized and documented, session by session.

  • Value-based and risk contracts

    Quality and outcomes

    Clinical progress is shown in the record, making it defensible when contracts link payment to care quality.

  • Public programs and grants

    Program requirements

    Each encounter is linked to state rulebooks and program requirements, so you are ready when oversight asks.

Commonly asked questions.

See what each payer expects. And where every chart stands today.Bring your toughest payer. We'll show you where your charts stand.

Book Demo